Terms of service

Last updated: June 2026

1. Service description

ICRR Solutions provides international criminal record report facilitation services to individual applicants. We are an independent service and are not affiliated with any government agency.

2. Ordering

Orders are placed by selecting a package on our website and completing payment through our secure card checkout. All applicant information is collected during checkout. By placing an order, you confirm that you are requesting a report for your own personal use.

3. Payment

All prices are quoted in GBP. Payment is by debit or credit card through our licensed payment provider. We do not store card details on our servers.

4. Processing & delivery

Processing times are estimates based on the package selected. We will deliver your report electronically to the email address provided at checkout.

5. Refunds

Please refer to our Refund Policy for details on eligibility and the refund process.

6. Limitation of liability

While we make every effort to obtain reports accurately and promptly, processing times depend on third-party authorities. We are not liable for delays caused by external agencies.

7. Contact

Enquiries: support@icrrsolutions.co.uk